- How is Octen different from other search APIs?
Octen is built from the ground up for LLMs and agents. We offer industry-leading latency, SOTA search models, real-time index updates, and domain-specific optimization for finance, academia, healthcare, and legal. Our output structure is designed for LLM understanding and reasoning. For most use cases, you can directly use Octen without any additional processing.
- Does Octen support fine-tuning or custom models?
No. We offer multiple pre-trained embedding models (8B, 4B, 0.6B) to fit your use case.
- Can I request specific domains or content types to be indexed?
Enterprise customers can submit indexing requests. Contact [email protected] with your domains and use case.
- Can I use Octen with OpenAI SDK or LangChain/LlamaIndex?
Yes.
- Can I use Octen embeddings with other vector databases?
Yes. Octen embeddings are standard float vectors, compatible with all major vector databases.
- Can I make batch requests to improve throughput?
Embedding API supports batch input. Web Search API only supports single-query requests.
- How can I track my usage and spending?
The API platform provides real-time usage monitoring, credit consumption, and per-API-key usage breakdown.
- What happens when I run out of credits?
API requests will return a 403 error. Monitor your usage in the dashboard and top up balance before running out.
- How do plan upgrades or downgrades work?
Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle.
- Will my queries or data be used for model training?
No. Your queries and data are never stored or used for training.
- How fresh are the search results? How often is the index updated?
Our index updates continuously in real-time (ingested in seconds and updated in minutes). Most results reflect the current state of web pages.
- Why are my search results different from what I expected?
Check your query phrasing, domain/date filters, and topic coverage. Try adjusting parameters or rephrasing your query.
- Can I filter results by domain, date, language, or region?
Yes. See the Web Search API Reference for details.
- How do I report a bug or request a new feature?
Email [email protected]