> ## Documentation Index
> Fetch the complete documentation index at: https://docs.octen.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Security & Compliance

Octen is designed with security and privacy suitable for production use.

For legally binding terms, refer to our [Privacy Policy](https://octen.ai/privacy-policy) and [Terms of Service](https://octen.ai/terms-of-service).

## Data Handling

* Customer data is processed solely to provide the requested services
* Customer data is not used for model training
* Data encrypted in transit (TLS 1.2+) and at rest (AES-256)
* Data deletion available upon request

For full details, see our [Privacy Policy](https://octen.ai/privacy-policy).

## Security Practices

* Hosted on secure cloud infrastructure with strict access controls
* Internal access follows least-privilege principles
* Regular security monitoring and incident response procedures

## Compliance

| **Certification** |  **Status** |
| :---------------: | :---------: |
|   SOC 2 Type II   | In progress |
|       HIPAA       | In progress |

We support compliance with applicable privacy regulations:

* **GDPR**: Data subject rights supported, including access, correction, and deletion
* **CCPA**: Privacy rights supported as described in our Privacy Policy

## Contact

|            **Inquiry**            |                 **Contact**                 |
| :-------------------------------: | :-----------------------------------------: |
| General support / Security issues | [support@octen.ai](mailto:support@octen.ai) |